Privacy policy

Updated February 2024

This Privacy Policy applies to all services provided by and websites operated by ATAG INTERNATIONAL TRADE, INC. (hereinafter referred to as “ATAG”, “we” or “our”) provides all the services and operates the website (hereinafter referred to as the “Site”), whose registered office is located at 115 rue de l’Abbé Groult 75015 Paris France. ATAG controls the collection and processing of personal information about you in accordance with this Privacy Policy. ATAG will control the collection and processing of personal information about you in accordance with this Privacy Policy.

Before submitting any of your personal information to us, please read the following Privacy Policy to understand how we use your personal information.

This Privacy Policy contains important information about our commitment to protecting your personal information, including:

· ·What is “personal information”?

· ·When do we collect your personal information?

· ·What personal information do we collect from you?

· ·The purposes for which we collect and use your personal information.

· ·We use Internet technology to collect and process your personal information.

· ·Who we disclose your personal information to and where your personal information is stored.

· ·How and where we retain your personal information.

· ·The ways in which we protect your personal information.

· ·How to access, correct or update your personal information.

· ·How to contact us about privacy issues

Please note that by using this website or otherwise submitting information to us, you authorize ATAG to collect, store, transfer and use your personal information in accordance with this Privacy Policy.

This Privacy Policy and this website are only applicable to residents of the European Union. If you are not a resident of the European Union, please check the ATAG website and privacy policy for your country.

If at any time you have any questions about this Privacy Policy, please contact us at This Privacy Policy may be updated from time to time. This page will show the date of the most recent revision. We will also notify you of changes by posting a prominent update notice on the Site. If you do not object within 30 days of receiving the notice, you agree to the changes.

What is “Personal Information”?

For the purposes of this Privacy Policy, and in accordance with applicable privacy laws, the term “Personal Information” means any information that can be used to identify you, including information that may be generated through the use of this website. Personal information includes, but is not limited to, your name, e-mail address, postal address and purchase history (as described below).

When do we collect personal information?

We collect personal information in a variety of situations. For example, we collect your personal information when you do the following through our website:

· visit our website;

· registering or subscribing to e-newsletters and other information on our site

· ordering goods or services; and

· submitting any other type of inquiry online.

What personal information do we collect from you?

The personal information we may collect about you includes:

· name;

· postal address;

· telephone number;

· email address;

· credit, debit or checking account information (including card number and expiration date);

·any other personal information you provide; and your Internet Protocol (IP) address, information about the websites you visit, and user trends, as explained in detail in Cookies, Web Beacons and Log Files.

What are the purposes for which personal information is collected and how is it used?

We collect and use your personal information for a range of purposes related to operating our business and providing services to you, as well as for certain secondary purposes.

Your personal information is generally collected to facilitate the conduct of ATAG’s business and the provision of services to you, including the following primary purposes:

· Administering the Site;

· Improving your browsing experience;

· Enabling the services offered on this website;

· Confirming, processing and tracking your orders for goods and services;

· delivering goods and services that you have purchased online;

· providing after-sales service, processing goods returns and recalls;

· sending you statements and invoices;

· managing the billing, payment and pick-up of your purchases;

· monitoring and analyzing the use of our website and capturing trends;

· customizing, measuring and improving our services, content and advertising;

· To respond to comments or requests submitted by you;

·o as otherwise required or permitted by law.

Where permitted by law, we may use some of your personal information for purposes not directly related to your use of the Services, as described below. In some cases, you may choose not to participate in such activities or not to provide us with your personal information. In other cases, you may choose to opt out of the use of your Personal Information for secondary purposes by contacting us as described in Contact Us. For the sake of completeness, the following lists only those operations that involve the collection and use of aggregated information.

1) Marketing Communications

As permitted by law, we may communicate with you by post, telephone (including through automatic dialing notification devices), fax, email, SMS, MMS or any other means of communication about the latest news or special offers from ATAG and its selected partners that may be of interest to you, unless you have chosen to opt out of receiving such communications. If you wish to no longer receive such communications or designate your communication preferences, you may notify us at any time by contacting us at:

· Sent email to

· telling us in a marketing call that you do not wish to receive marketing calls again

· calling the phone number provided in any automated call

· clicking on the unsubscribe link in any marketing email newsletter

· sending a text message “stop” in response to any SMS or MMS message

2) Website use and analysis

ATAG uses a variety of Internet technologies to collect specific information about visitors to its websites, such as the use of log files as well as cookies, web beacons and similar technologies. We use this information to better understand how our websites are used, such as identifying repeat visitors, tracking unique visits to our websites, the number of views to specific pages and the pattern of visits to our websites over time.

ATAG uses third-party analytics providers to evaluate and provide us with information about site usage and what is viewed. We do not share personal information with these third parties, but analytics service providers may set and access their own cookies, pixel tags, and similar technologies on your device, and they may otherwise collect or have access to information about you, including information about your web usage.

As described below, you may also disable cookies in your browser to prevent your web usage from being tracked.

3) User Submissions

From time to time, users of the Site may or will submit messages, photographs or other text. By providing such information, the user consents to ATAG’s use of such information, as well as the user’s name and location, in all media.

Who do we share personal information with and why?

We may share personal information collected through the Site with third party service providers who are instructed by us to provide services on our behalf, such as helping us operate the Site, process your orders and inquiries, or otherwise manage your customer relationship with ATAG. We will limit the disclosure of your personal information to such third parties to the extent that it is reasonably necessary to fulfill the purpose or service provided by the third party service provider. Where third parties process information, we will use contractual and other means to provide similar protections, including restricting the use of your personal information by such providers to provide specific services to ATAG and for no other purpose. You can obtain more information about our policies and practices regarding the use of personal information by third party service providers by writing to the Data Protection Manager at

When you register on this website and agree by checking the relevant box, the personal information you submit and information about your use of this website will be shared by ATAG and all of its affiliates for the purpose of sending you product information. All of the companies involved are in the cosmetics industry and the information you receive will only relate to their products. You can choose not to allow us to share your personal information with these companies at any time by contacting the Data Protection Manager at

Jump to other websites

This website contains hyperlinks to websites owned and operated by third parties. We urge you to review the privacy policies of these websites. They will govern the use of the personal information you submit when visiting these sites. We have no responsibility or liability for the privacy practices of these third party websites and you use them at your own risk.

Retention and Storage

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected and to comply with applicable laws.

When your personal information is no longer required, we will make all reasonable efforts to ensure that all electronic and photocopy information is securely destroyed and your personal information is irreversibly deleted from our systems.

Your personal information may be stored or processed outside of your country by ATAG or its third party service providers and this information may be subject to the laws of the country in which it is stored or processed.

How do we keep your information secure?

ATAG takes commercially reasonable security measures to protect against unauthorized access to, or unauthorized use, alteration or disclosure of the personal information shared by you and collected and stored by us.

These security measures include keeping your personal information on secure servers behind firewalls, using Secure Socket Layer (SSL) technology to transmit sensitive information entered on our websites (such as credit card numbers), conducting internal reviews of our data collection practices and policies, and taking physical security measures to prevent unauthorized access to the systems on which we store your information. Other safeguards include physical measures (such as locking file cabinets and restricting access to offices), organizational measures (such as security clearances and restricting access on a “notice (principle)” basis), and technical measures (such as the use of passwords and encryption).

Your Rights Regarding Personal Information

Subject to applicable law, you have the right to request access to the personal information we hold about you and to have any errors in that information corrected. You may also request the erasure of personal information and object, free of charge, to the processing of your personal information for direct marketing purposes. Requests should be made in writing to the Data Protection Manager at the contact address provided below in this policy.

We will resolve your query in accordance with the regime set out in applicable law.

Who should I contact if I have any queries?

If you have any questions, complaints or comments about this Privacy Policy and/or ATAG’s collection, storage, transfer and use of your personal information, please contact our Data Protection Manager. You may also contact our Data Protection Manager for more information about our policies and practices regarding the collection, storage, transfer and use of personal information or to access your personal information.

ATAG Data Protection Manager

115 rue de l’Abbé Groult

75015 Paris


Please note that inquiries or requests not related to privacy should not be sent to the above address. For other matters, contact ATAG Consumer Relations at

Shopping Cart
  • Your cart is empty.