Return Policy

By placing an order on this website, you acknowledge that you have read and agree to the following return and exchange policy and conditions. All items sold on this website are genuine. However, if for some reason you are not very satisfied with the quality, we will try to rectify it.

1.Return conditions

·-Orders cannot be canceled once the order has been shipped. If you want to refuse an order, you must comply with this return policy, in which round-trip shipping costs will be deducted from your refund.

·-Customers must notify us of any discrepancies, damages, or other problems within 2 days of receipt (please provide order number, photos of the item, and a detailed description of the problem).

·- For safety reasons, personal care items (such as razors, hair care or body care products) cannot be returned or exchanged once out of the box, at most they can be returned to the original manufacturer under warranty policy.

·-You agree that all returned merchandise will be 100% complete as new, resalable, and include the original packaging materials, manuals, warranty cards, and manufacturer supplied accessories, etc.

-We reserve the right to refuse service if this return policy is violated.

2. Return Period

We accept return requests within 30 days of purchase, if the return period exceeds 30 days, a 20% restocking fee may be charged, and if the return period exceeds 30 days, no return will be allowed.

3. Restocking Fee

You are responsible for all return shipping costs and assume the risk of loss when returning your item. We are not responsible for any return shipping costs.

4.Refund Method

After the return is approved, your refund will be made to the original method of payment, no transfer of any kind will be accepted.

Refunds will be processed within 5 business days of approval.

5. Return Mailing Address

Please contact our customer service team for the correct return address.

6. Non-Returnable Products

When the website is having a clearance event, it is quite strong and will categorize some of the products as final sale, which are non-returnable. Generally, it will be written on the small ticket or the label of the product.

Thank you for choosing to believe in us, looking forward to your next visit!

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